Best Western Ottumwa Inn & Suites, Ottumwa
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Air conditioning in public areas
- Elevator
- Vending machines
- Ice machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Housekeeping
- Laundry
- Dry cleaning
- Wake up service
Business
- Business center
- Fax/Photocopying
Children
- Cribs available
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Sun loungers
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Adjoining rooms
Media
- Voice mail
- Free local telephone calls
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel had its ups and downs. The location was convenient, close to local businesses, but the room was a bit of a letdown with cleanliness issues and ongoing renovations. The service was friendly and helpful, and the breakfast was decent but not exceptional.
My stay at the hotel had its ups and downs. The rooms were tastefully decorated and complete with modern amenities, but unfortunately, they had a smell to them during renovations without prior notice. The service was lacking in some aspects, like rooms not being ready on time and extra charges for pets. However, I appreciated the helpful staff and laundry service. The location had its issues with a sketchy vibe and unkempt surroundings, but it was convenient for my visit to Indian Hills College. The dining experience was decent with a helpful breakfast attendant but nothing extraordinary. Despite some setbacks, I enjoyed the facilities, especially fresh salads. Price to value ratio was fair overall.
My stay at the hotel was a mixed experience. Despite the room being really yucky, without the smell of smoke, the location being untidy, and the service in need of improvement, the hotel provided a good free breakfast and nice staff. The facility, however, needs serious attention.